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Shipping & Delivery

Preme Farm Shipping & Delivery Policy

At Preme Farm, we are committed to delivering fresh, safe, and high-quality food products to customers across Bangladesh. We carefully process and package every order to ensure it reaches you in the best condition.

Delivery Coverage

We provide home delivery services throughout Bangladesh through trusted courier and delivery partners.

Order Processing Time

• Orders are usually processed within 24 hours after confirmation.
• Orders placed on public holidays or during special campaigns may require additional processing time.

Estimated Delivery Time

• Inside Dhaka: 1–3 business days
• Outside Dhaka: 2–5 business days

Delivery times may vary depending on location, weather conditions, courier operations, or other unforeseen circumstances.

Delivery Charges

• Inside Dhaka: ৳50
• Outside Dhaka: ৳100
• Selected promotional packages may qualify for Free Delivery.

Order Tracking

Once your order has been dispatched, our team may contact you with delivery information. For any delivery-related inquiries, please contact our customer support team.

Delivery Guidelines

• Please ensure your shipping address and phone number are correct when placing an order.
• Someone should be available to receive the parcel at the delivery address.
• If delivery cannot be completed due to incorrect information or customer unavailability, additional delivery charges may apply.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of receiving your order. Our support team will review the issue and provide an appropriate solution.

Customer Support

For delivery updates, order assistance, or any questions, please contact us:

Phone / WhatsApp: +880 1872170476
Location: Saidpur, Nilphamari, Bangladesh
Support Hours: Saturday – Thursday, 9:00 AM – 8:00 PM

Preme Farm is dedicated to ensuring a smooth, reliable, and customer-friendly delivery experience for every order. Thank you for choosing Preme Farm. 🌿🥗